Privacy Policy
Effective Date: November 2024
Chironetics Chiropractic & Sports Rehab (formally Venegas Chiropractic, Professional Corporation) is committed to protecting your privacy and complying with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website chironetics.net
1. Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Information submitted through contact forms or appointment requests
Protected Health Information (PHI)
We do not collect Protected Health Information (PHI) through this website unless you voluntarily submit it through a secure, HIPAA-compliant form.
Please do not submit sensitive medical information through standard contact forms or email.
Automatically Collected Information
When you visit our website, we may automatically collect non-identifiable information such as:
IP address
Browser type
Device type
Pages visited
Time spent on the site
This information may be collected using cookies or similar tracking technologies to improve website functionality and user experience.
2. How We Use Your Information
We use collected information to:
Respond to inquiries or appointment requests
Communicate regarding services or discovery calls
Improve our website and services
Comply with legal and regulatory obligations
We do not sell or rent your personal information or PHI.
3. HIPAA Compliance
We take the privacy and security of your health information seriously. Any PHI shared with us is protected in accordance with HIPAA standards. We use secure methods, including encrypted forms and HIPAA-compliant software, to collect, transmit, and store PHI.
For secure communication involving health information, please contact our office directly or use our HIPAA-compliant patient portal.
4. Disclosure of Information
We may disclose your information:
To comply with legal obligations
To trusted service providers (e.g., scheduling or communication software) that are required to maintain confidentiality and security
With your explicit consent
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information and PHI from unauthorized access, use, or disclosure.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
7. Your Rights
You have the right to:
Request access to your PHI
Request corrections to your PHI
Request restrictions on how your PHI is used or shared
File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to request information about the personal data we collect and how it is used, or to request deletion of certain personal data. To exercise these rights, please contact us using the information below.
9. Website Information Disclaimer
Information provided on this website is for educational purposes only and does not constitute medical advice. Use of this website does not establish a doctor-patient relationship.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Call Recording and Communication Monitoring
We may record phone calls and other communications for purposes including, but not limited to:
Quality assurance
Staff training
Documentation of care
Improving patient experience and services
By engaging in a phone call with Chironetics Chiropractic & Sports Rehab, you acknowledge and consent to the potential recording of such communications, in accordance with applicable laws, including the California Invasion of Privacy Act.
If you do not wish for your call to be recorded, please notify us at the beginning of the call, and we will accommodate your request when possible.
12. Use of Transcription and AI tools
We may utilize secure third-party tools to transcribe, summarize, or analyze recorded communications for internal documentation, care coordination, and service improvement.
Any information collected through these tools is handled in accordance with applicable privacy and security regulations, including the HIPAA where applicable.
We take reasonable administrative, technical, and physical safeguards to protect your personal and health information. Third-party service providers are required to maintain appropriate data protection standards.
13. Consent to Communication
By submitting your information through our website, forms, or scheduling systems, and/or by engaging in services with Chironetics Chiropractic & Sports Rehab, you acknowledge and agree to:
The recording of phone calls where applicable
The use of secure technologies to document and improve your care experience
Communication via phone, SMS, and email regarding your care
14. Contact Us
If you have any questions about this Privacy Policy, please contact:
Chironetics Chiropractic & Sports Rehab
1029 Pico St #200
San Fernando, CA 91340
📞 (818) 403-3870
✉️ info@chironetics.net